Privacy Policy

Effective Date: September 2024
Kharisma Ra (Website Owner): Sydney, Australia

Kharisma Ra is committed to providing quality services to you, and this policy outlines our ongoing obligations regarding how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). The APPs govern how we collect, use, disclose, store, secure, and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of the Office of the Australian Information Commissioner at www.oaic.gov.au.

What is Personal Information and Why Do We Collect It?

Personal Information is any information or opinion that identifies an individual. Examples include names, addresses, email addresses, and phone numbers.

We collect this Personal Information in various ways, including through correspondence, appointment scheduling, payment and shipping information, and cookies on our website. We also collect information via third-party providers, such as payment processors. However, we do not guarantee the policies of third-party sites linked to our website.

We collect your Personal Information for the primary purpose of providing our services to you, which include crystal jewelry, holistic counseling, digital products (eBooks, eGuides, and guided meditations), and related holistic wellness services. We may also use this information for secondary purposes such as marketing, in circumstances where such use would be reasonably expected.

You can unsubscribe from our marketing communications at any time by contacting us in writing.

Sensitive Information

Sensitive information includes details like your racial or ethnic origin, religious beliefs, or health information. We only collect sensitive information when necessary and with your explicit consent.

Sensitive information will be used:

For the primary purpose for which it was collected,
For secondary purposes related directly to the primary purpose,
With your consent or where required by law.

Disclosure of Personal Information

Your Personal Information may be disclosed in the following circumstances:

To third parties with your consent,
Where required or authorised by law.

Third-party services we use, such as payment processors, may also collect your information. While we take steps to ensure these third parties adhere to privacy regulations, we encourage you to review their policies.

Security of Personal Information

Your Personal Information is stored securely and protected from misuse, loss, and unauthorized access. We employ physical, electronic, and managerial measures to safeguard the confidentiality of your data.

When your Personal Information is no longer needed, we will take reasonable steps to destroy or permanently de-identify it. However, client files may be retained for a minimum of seven years to comply with legal obligations.

Access to Your Personal Information

You can request access to the Personal Information we hold about you. If you wish to do so, please contact us in writing. We may require identification before releasing the information.

We will not charge a fee for your access request but may charge an administrative fee for providing a copy of your information.

Maintaining the Accuracy of Your Personal Information

It is important that your Personal Information is accurate and up-to-date. If you believe any information we hold about you is inaccurate, please contact us as soon as possible so we can make corrections.

Use of Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. Cookies help us understand website traffic, user preferences, and provide tailored content. You can disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

Third-Party Services and Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We recommend reviewing the privacy policies of any external services or platforms you interact with.

Changes to This Policy

This Privacy Policy is subject to change. We encourage you to review it regularly to stay informed about how we are protecting your Personal Information. Updates will be posted on our website.

Privacy Complaints and Inquiries

If you have any questions or concerns about this Privacy Policy, or if you would like to make a complaint, please contact us at:

Kharisma Ra
Email: kharisma.ra.wellness@gmail.com

We will respond to your inquiry or complaint as soon as possible and in accordance with Australian privacy laws.